📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is confirmed, you will receive a confirmation message/email.

Orders placed after 5 PM will be processed the next working day.

🚛 Shipping Time

We offer shipping across Pakistan.

• Standard Delivery: 3–5 business days
• Remote Areas: 5–7 business days

Delivery times may vary depending on your location and courier service.

💰 Shipping Charges

• Flat Rate Shipping: [e.g., Rs. 0.00]
• Free Shipping: On orders above [e.g., Rs. 0.00]

(You can adjust these according to your store)

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your parcel through the courier’s website.

❗ Delivery Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions
• Courier issues
• Public holidays

We appreciate your patience in such situations.

📦 Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

We will investigate and offer:

• Replacement
• Or refund (if applicable)

🚫 Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

📞 Contact Us

If you have any questions about your shipment, feel free to contact us:

• Email: [qwertyuixdcf vbn]
• Phone/WhatsApp: [your number]

✨ Optional (Highly Recommended for Ittar Stores)

You can add this small section to build trust:

🌿 Special Care for Ittars

Our ittars are carefully packed in secure, leak-proof packaging to ensure they reach you in perfect condition.